Introduction
VISHAL JEWELLERS respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard data when you use our store, website, WhatsApp, and RCS communications.
This policy complies with:
- Information Technology Act, 2000
- SPDI Rules, 2011
- Meta & WhatsApp Business Policies
- Indian telecom regulations
Information We Collect
User Information
- Name
- Phone number
- Address
- Billing details
Device Information
- IP address
- Device type
- Browser
- OS
Cookies & Tracking
- Session cookies
- Analytics cookies
- Shopping preferences
Message Data
- WhatsApp/RCS conversation logs
- Order notifications
- Support chats
Purpose of Data Collection
We collect information to:
- Process orders
- Deliver products
- Provide support
- Send notifications
- Improve services
- Comply with legal obligations
Consent for WhatsApp & RCS Data Processing
By providing your mobile number, you consent to:
- Transactional messages
- Service communications
- Opt-in marketing
You may opt out anytime by messaging “STOP” or contacting us.
Legal Basis for Processing
Processing is based on:
- Consent
- Contract necessity
- Legal compliance
- Legitimate business interests
How We Use Collected Data
We use your data to:
- Fulfill orders
- Manage accounts
- Send receipts
- Provide updates
- Prevent fraud
- Improve experience
We never sell your personal information.
Data Retention & Deletion
Data is retained:
- As long as account exists
- As required by law
- For tax/accounting records
Upon request, we delete data unless legally required to retain.
Data Sharing with Third Parties
We may share limited data with:
- Meta (WhatsApp)
- Google services
- Telecom operators
- Payment gateways
- Logistics providers
Only necessary information is shared.
All partners must maintain confidentiality.
Security Measures & Encryption
We implement:
- SSL encryption
- Secure servers
- Access controls
- Password protection
- Limited employee access
However, no system is 100% secure.
Cookies & Tracking Technologies
Cookies help:
- Save preferences
- Improve performance
- Analyze traffic
You can disable cookies via browser settings.
Data Transfer & Storage (India-based)
Data is stored primarily in India.
Some services (Meta/Google) may process data internationally with safeguards.
User Rights
You may:
- Access your data
- Correct errors
- Request deletion
- Withdraw consent
- Opt-out of marketing
Contact us for any request.
Policy for Children
Services are not directed to children under 18.
We do not knowingly collect children’s data.
Updates to Privacy Policy
We may update this policy periodically.
Latest version will always be available on our website.
Governing Law (India)
This policy is governed by Indian law.
Disputes fall under Pune jurisdiction.
Contact Information
VISHAL JEWELLERS
Shop No. 8, Adhar Niwas, Sawarkar Chowk, Dhankawadi Gavthan, Pune – 411043
Phone: 9423574186
Email: vishnupawar0102@gmail.com.
Our Services
Expert craftsmanship, custom designs, repairs, and appraisals tailored for you.
