VISHAL JEWELLERS respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard data when you use our store, website, WhatsApp, and RCS communications.

This policy complies with:

  • Information Technology Act, 2000
  • SPDI Rules, 2011
  • Meta & WhatsApp Business Policies
  • Indian telecom regulations

Information We Collect

User Information

  • Name
  • Phone number
  • Email
  • Address
  • Billing details

Device Information

  • IP address
  • Device type
  • Browser
  • OS

Cookies & Tracking

  • Session cookies
  • Analytics cookies
  • Shopping preferences

Message Data

  • WhatsApp/RCS conversation logs
  • Order notifications
  • Support chats

Purpose of Data Collection

We collect information to:

  • Process orders
  • Deliver products
  • Provide support
  • Send notifications
  • Improve services
  • Comply with legal obligations

Consent for WhatsApp & RCS Data Processing

By providing your mobile number, you consent to:

  • Transactional messages
  • Service communications
  • Opt-in marketing

You may opt out anytime by messaging “STOP” or contacting us.


Legal Basis for Processing

Processing is based on:

  • Consent
  • Contract necessity
  • Legal compliance
  • Legitimate business interests

How We Use Collected Data

We use your data to:

  • Fulfill orders
  • Manage accounts
  • Send receipts
  • Provide updates
  • Prevent fraud
  • Improve experience

We never sell your personal information.


Data Retention & Deletion

Data is retained:

  • As long as account exists
  • As required by law
  • For tax/accounting records

Upon request, we delete data unless legally required to retain.


Data Sharing with Third Parties

We may share limited data with:

  • Meta (WhatsApp)
  • Google services
  • Telecom operators
  • Payment gateways
  • Logistics providers

Only necessary information is shared.

All partners must maintain confidentiality.


Security Measures & Encryption

We implement:

  • SSL encryption
  • Secure servers
  • Access controls
  • Password protection
  • Limited employee access

However, no system is 100% secure.


Cookies & Tracking Technologies

Cookies help:

  • Save preferences
  • Improve performance
  • Analyze traffic

You can disable cookies via browser settings.


Data Transfer & Storage (India-based)

Data is stored primarily in India.

Some services (Meta/Google) may process data internationally with safeguards.


User Rights

You may:

  • Access your data
  • Correct errors
  • Request deletion
  • Withdraw consent
  • Opt-out of marketing

Contact us for any request.


Policy for Children

Services are not directed to children under 18.

We do not knowingly collect children’s data.


Updates to Privacy Policy

We may update this policy periodically.

Latest version will always be available on our website.


Governing Law (India)

This policy is governed by Indian law.

Disputes fall under Pune jurisdiction.


Contact Information

A showcase displaying a collection of intricate gold jewelry, including necklaces, earrings, bracelets, and rings, arranged on white busts and stands. The gold jewelry is highly ornate and detailed, with different designs and patterns. In the background, additional jewelry pieces are visible in a separate section behind glass.
A gold ring with a central, large, round diamond flanked by smaller diamonds is resting on a light-colored textured surface. The setting is intricate, showcasing fine details and craftsmanship.
An intricate gold jewelry piece featuring a beautifully detailed circular pendant with red and purple gemstones set in ornate patterns. The surrounding elements include additional gold chains and embellishments, showcasing exquisite craftsmanship against a dark background.